Looking for ways to improve customer care on Twitter? Do your customers tweet you for support? Moving customer service discussions to private Twitter Direct Message (DM) threads can help your support team quickly resolve issues. In this article, you’ll discover how to use the latest Twitter Direct Message features to improve your customer service. Why […]

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– Your Guide to the Social Media Jungle

Source: http://www.socialmediaexaminer.com/how-to-better-serve-customers-with-twitter-direct-messages/

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